Privacy Policy

Privacy Policy for Pinnacle Academy

Effective Date: November 3, 2024
Pinnacle Academy (“we,” “us,” or “our”) is committed to protecting the privacy and security of our students, parents, staff, and website visitors. This Privacy Policy explains how we collect, use, and share personal information in compliance with applicable privacy laws and best practices.

1. Information We Collect

We collect personal information to provide educational services, improve our website, and communicate effectively. The types of personal information we may collect include:

  • Contact Information: Names, addresses, phone numbers, and email addresses.

  • Student Information: Date of birth, grade level, academic records, and health information (when necessary for educational purposes).

  • Financial Information: Payment details, billing address, and information required for tuition, fees, and other financial transactions.

  • User Data: IP addresses, browser type, pages visited, and interaction data from our website for analytics and functionality improvements.

  • Parent/Guardian Information: Contact and relationship details to assist with enrollment, communication, and emergency contact purposes.

2. How We Use Your Information

We use personal information to:

  • Provide and manage educational and support services for students.

  • Communicate with parents/guardians regarding their child’s progress and school activities.

  • Process tuition, fees, and other payments.

  • Maintain a safe and secure educational environment.

  • Respond to inquiries, provide information, and improve our services.

  • Comply with legal and regulatory requirements.

    3. How We Share Your Information

    We do not sell or lease your personal information to third parties. We may share information only in the following circumstances:

  • With Service Providers: To trusted third-party service providers who assist in areas like payment processing, data storage, and IT services. These providers are required to protect personal information.

  • Legal Compliance and Safety: To comply with applicable laws, regulations, legal processes, or government requests, or to protect the rights, property, or safety of Pinnacle Academy and its community.

  • In Emergencies: To medical personnel, emergency responders, or other individuals as necessary to ensure the safety of our students and staff.

    4. Data Security

    We take reasonable steps to protect personal information using physical, technical, and administrative security measures. Access to personal information is restricted to authorized personnel who need it to perform their roles. However, no security system is impenetrable, and we cannot guarantee the absolute security of information.

    5. Your Rights

    Depending on applicable laws, you may have rights regarding your personal information, including:

  • Access: Request a copy of the information we hold about you or your child.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of certain personal information, subject to regulatory and legal requirements.

  • Objections: Limit or object to certain uses of your information, such as for direct marketing.

    To exercise these rights, please contact us using the details provided below.

    6. Cookies and Tracking Technologies

    Our website may use cookies and similar tracking technologies to improve user experience and analyze usage patterns. By using our website, you consent to the use of cookies. You can disable cookies through your browser settings, although this may affect website functionality.

    7. Updates to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates. The effective date at the top indicates when the latest changes were made.

    8. Contact Us

    If you have questions about this Privacy Policy, or if you wish to exercise your rights, please contact us:

    Pinnacle Academy

  • 14120 Newbrook Dr, Chantilly, VA 20151

  • 703-537-0355

  • info@paedu.org